About Us
Appalachian Natural Gas has been providing safe, reliable, environmentally friendly natural gas service since its inception in 1994. Through our pipeline and distribution facilities we serve customers in Russell, Dickenson, Buchanan and Tazewell counties of Virginia and Bluefield of West Virginia.
Using different cost and service arrangements, Appalachian Natural Gas provides service to industrial, commercial and residential users, as well as providing service to various governmental facilities in our service territory.
We are proud to be an important part of the local economy and job creation, in addition to providing a public service to residents in the southwest Virginia region.
How to Reach Us
Our Customer Service Call Center is open from 8:00 AM to 4:30 PM Monday through Friday. For customer service call (304) 327-7161.
Our emergency service line is available 24 hours a day at (304) 325-9164.
We are proud to be an important part of the local economy and job creation, in addition to providing a public service to residents in our region.
History
Appalachian Natural Gas Distribution Company
Appalachian Natural Gas has been providing safe, reliable, environmentally friendly natural gas service since its inception in 1994.
Bluefield Gas Company
In the Fall of 2007, Appalachian Natural Gas Distribution Company purchased Bluefield Gas in Bluefield, West Virginia. The Bluefield main office is located at 4699 East Cumberland Road, Bluefield, Va. Lobby hours are 9:00 AM to 12 Noon and 1:00 PM to 4:00 PM Monday through Friday.
A franchise for a gas company in Bluefield was first granted in 1910 to a group of local businessmen that included some of the leading citizens in Bluefield. These included: C.W. Akers, G.T. Epling, P.J. McElrath, P.J. Kelly, J.M. Sanders, R.M. Garrett, W.J. Jenks, and Earl Riley. The first gas provided was manufactured from coal by Bluefield Gas and Power Company, which was officially organized in 1911.
During the early 1930s, the stock of the Company was purchased by Consolidated Electric and Gas of New York. In 1948, a group of local businessmen began discussions about the acquisition of Bluefield Gas and the conversion from manufactured gas to natural gas. The Gas Company actually consisted of three different corporations: Bluefield Gas Company, serving the Bluefield, West Virginia territory; Commonwealth Public Service Company, serving the Bluefield, Virginia territory; and Gas Service, Inc. supplying propane gas and gas equipment sales and service in the greater Bluefield area.
On June 30, 1986, the Board of Directors approved the Agreement and Plan of Merger. With this merger, Bluefield Gas became a wholly-owned subsidiary of Roanoke Gas Company. Steady customer growth was noted in both natural gas and propane gas, gas leaks were reduced and propane delivery efficiencies were improved. A new office and operations center was constructed in 1995 and the old gas-lighted sign was refurbished and relocated to the new building in 1997, where it was made operational as a tribute to a bygone era.